Technology in the workplace has made it easier to run almost any kind of business. Although many think of computers as the reason there is a decrease in jobs for humans, that is not true. Technology was designed to help humans, not replace them.
Small Businesses Run More Efficiently
Even the lawn mower repair shop can run more efficiently with technology. Invoices can be created and stored on computers. Motor diagrams can be easily accessed via the Internet. As the business thrives and grows, a small repair shop can branch out and do on-site repairs. That would mean an increase in jobs for humans. With a smart phone, a repair person can actually bill and receive payment from anywhere.
Programs, like PayPal, can be used from anywhere with their mobile applications. There are other credit card services designed for mobile phones, too. Payment is immediate and the customer can opt to have a receipt emailed to him. As the business is growing, the prepaid blackberry curve could be used to start mobile billing. That way, there are no long-term contracts to worry about during slow months.
Since every business needs a website, it’s a good idea to have plenty of graphics and videos to help sell the products. With a digital camera the business owner can take pictures and videos and upload them instantly. A smart phone would be a good all-in-one solution. In fact, the Ustream app is compatible with many phone operating systems. It’s a live video stream.
Just think what real-time customer service, via a cell phone, could do to give a small business the marketing edge.